Shipping Policy

Welcome to MiniBrickStore! We are thrilled to offer you a smooth shopping experience for all your brick-related requirements. This Shipping Policy delineates the terms and conditions governing the delivery of products ordered from our store.

Shipping Methods and Delivery Timeframe: We provide worldwide shipping services. All orders will be processed and dispatched within 1-3 business days from the date of purchase, unless an unforeseen issue arises (e.g., incorrect shipping information provided). Once your order has been shipped, the estimated delivery time is between 7 to 15 business days, contingent on your location and the chosen shipping method during checkout.

Shipping Rates and Fees: Shipping rates and fees will be computed based on the weight, dimensions, and destination of your order. The total shipping cost will be exhibited at the checkout before finalizing your purchase. Please be aware that additional customs duties, taxes, or fees may apply, subject to your country’s regulations, and these charges will be the responsibility of the customer.

Order Tracking: After your order has been shipped, you will receive a shipping confirmation email containing a tracking number. Utilize this tracking number to monitor your shipment’s progress on our website or the courier’s tracking portal.

Delivery Attempts and Receiving the Package: Our shipping partners will attempt delivery to the address provided during checkout. In case of unsuccessful delivery, they may leave a notice for you to reschedule delivery or pick up the package from a designated location. Ensuring the accuracy and accessibility of the shipping address is the customer’s responsibility. MiniBrickstore will not be held liable for any delays or issues stemming from incorrect or incomplete addresses provided by the customer.

Order Processing and Delays: Although we endeavor to process and dispatch orders promptly, unforeseen circumstances such as high order volumes, customs inspections, or extreme weather conditions may cause delays. We will strive to keep you informed of any significant delays and work diligently to minimize their impact.

International Shipping: MiniBrickstore extends international shipping to most countries. Note that international orders may be subject to additional customs duties, taxes, or fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the order total or shipping cost paid at checkout. Please consult your local customs office for more information on applicable fees.

Order Cancellation and Modifications: Once an order is placed, cancellation or modification requests can only be accommodated before the order is shipped. Contact us at [email protected] as soon as possible if you need to cancel or modify your order.

Lost or Damaged Shipments: In the unfortunate event of your package being lost or damaged during transit, promptly contact us at [email protected]. We will initiate an investigation with the shipping carrier and work towards resolving the issue to your satisfaction. Supporting documentation or photographs may be required to assess the situation and process any applicable claims.

Returns and Exchanges: For information on returns, exchanges, and our general refund policy, please refer to our Return Policy on our website or contact our customer support at [email protected].

Contact Us: If you have any questions or concerns about our Shipping Policy or need further assistance, feel free to contact us at [email protected]. We are here to help and will respond to your inquiries as promptly as possible.

Note: MiniBrickstore reserves the right to modify or update this Shipping Policy at any time without prior notice. It is advisable to periodically review this policy to stay informed of any changes that may affect you.

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